World Suicide Prevention Day · 10 September

You don’t need all the answers

Ask. Listen. Help them find support. A compassionate conversation can be an important first step.

World Suicide Prevention Day. You don’t need all the answers. Ask. Listen. Help them find support.

Is someone in immediate danger?

Call 999 now. For urgent medical help that is not an emergency, contact NHS 111.

Starting a conversation

It is okay to use the word suicide

If someone seems overwhelmed, hopeless, withdrawn or unlike themselves, do not ignore your concern. You will not make things worse by asking directly and calmly whether they are thinking about suicide.

A simple approach

Ask, listen and help

Ask directly

If you are worried, ask calmly: “Are you thinking about suicide?” Asking directly does not put the idea into someone’s head. It can give them permission to speak honestly.

Listen without judgement

Give them time. You do not need to solve everything or find the perfect words. Take what they say seriously and avoid arguing, minimising or using guilt.

Help them find support

Ask what would help them feel safer right now. Involve an appropriate trusted adult or professional, and follow your organisation’s safeguarding procedures when they apply.

“I’ve noticed things seem really difficult at the moment. Are you thinking about suicide?”

Immediate and urgent help

Know what to do next

  • If someone’s life is at risk, they have seriously injured themselves, taken an overdose or you cannot keep them safe: call 999 or go to A&E now. Stay with them if it is safe for you to do so.
  • For urgent mental-health help in England: call NHS 111 and select the mental-health option, use NHS 111 online or ask for an urgent GP appointment.
  • For confidential emotional support: call Samaritans free on 116 123.
  • For confidential text support: text SHOUT to 85258.

After the conversation

Look after yourself too

Supporting someone through a difficult conversation can affect you. When the immediate situation is safe, pause and notice how you feel. Speak to someone you trust, seek professional support if you need it and allow yourself time to decompress.

Keep appropriate boundaries. Do not promise secrecy when someone may be at risk. Share the concern with the person or service best placed to help, and follow safeguarding procedures in your setting.

Trusted information and further support

Reviewed 8 September 2026. This page offers general information and signposting. It is not a crisis service or a replacement for professional advice.

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